• Who can borrow material
  • How do I register
  • Pin Code
  • What you can take out, how much and for how long
  • Due date
  • Renewal
  • Reservation
  • Late fees
  • Lost/damaged material
  • Exclusion of borrowers
Who can borrow material?

Everyone with a registered address in Denmark may borrow material regardless of which district they live in.
Borrowing material is free of charge.
Please note that some services may only be available if you reside in the district.

How do I register?

Adults register through personal contact with the library.
Please bring your medical card or other forms of valid identification. Borrowers past the age of 14 use their medical card as library card.
Children under 14 need a parent's or a guardian's signature and are given a special library card.
Foreigners who do not have a social security number should bring their passport together with other forms of identification from a public authority, such as their residence permit.
Please note that the social security card / library card is personal and must be presented every time you borrow material. If the card is lost, this should immediately be reported to the library. Then it is possible, on a temporary basis, to borrow material on other forms of valid identification. Please note that you are personally liable for the materials you borrow.
Change of address: If you change your address, please remember to report this to the library.
You should also inform the library of any change in e-mail address and / or phone number.

PIN code

Everyone gets a PIN code.
You choose your own 4-digit PIN code, which is registered when you show up at the library in person.
Once you have a PIN code, you are able to view your account and renew or reserve books from your home computer or from one of the library computers.
Should you forget your PIN code, another will be given to you on your next visit to the library.
It is possible to change your PIN code from your own computer by accessing "My data".

What you can take out, how much and for how long?

You can borrow books, talking books, periodicals, music notes, VCR-tapes, DVDs, CDs, play station games etc.
The loan period is usually one month.
However, there may be exceptions when it comes to much sought-after material.
The latest issues of periodicals cannot be borrowed, but they are available for reading at the library.
You can keep a maximum of 30 borrowed music CDs at your home at a time. Other types of material are without limitations.
Please note that the library is not liable for damages to your player or computer equipment caused by borrowed material.

Due date

On your borrower's receipt you can see the final date for returning the material. This information is also available in your account on the library's homepage ("Se dine lån")
When you return the material you can ask for a receipt.
Returning the material outside the opening hours is at one's own risk.

Renewal

In principle, all loans can be renewed via the homepage, over the phone or by appearing in person at the library, but only if the material has not been reserved by others.
The only exception is short loans, which cannot be renewed.
You can borrow the materials for a maximum of 6 x the lending period

Reservation

If what you're seeking is not immediately available, it can be reserved. This can be done via the library's home page, by the telephone or by appearing at the library in person.
You can avoid reservation notifications during your vacation simply by writing down the vacation period on the library's home page under "My data". Your reservation will then remain in effect during the vacation period.
When the material is ready, you will receive notification from the library in a form previously agreed upon.
The material will be on hold for 7 days, after which it may be lent to someone else or put back on the shelf.
Material, which is not immediately available from your library, can be obtained from other libraries.

Late fees

If you fail to comply with the designated loan period, you will be charged a fee.

Children up to 13 years (2014):

  •   1-13 days overdue Dkr.   5,-
  • 14-30 days Dkr. 15,-
  • 31-59 days Dkr. 35,-
  • 60 days and more Dkr. 50,- You will receive a claim by mail.
  • After 90 days the matter will be handled by the municipality central service centre.

Adults from 14 years and up (2014):

  •   1-13 days overdue Dkr. 20,-
  • 14-30 days Dkr. 50,-
  • 31-59 days Dkr. 125,-
  • 60 days and more Dkr. 200,- You will receive a claim by mail.
  • After 90 days the matter will be handled by the municipality central service centre.
Lost / damaged material

Should you lose or accidentally damage the borrowed material, you will be expected to pay compensation in an amount determined by the library.

Exclusion of borrowers

Borrowers who repeatedly return material in damaged or incomplete condition may be excluded from borrowing. The exclusion can be upheld until the materials have been replaced or the library has been compensated.
Borrowers who owe the library 200 Dkr. or more in fees will be excluded from borrowing till the debt has been paid.
Preceding exclusion, a 7-day written notice will be sent to the borrower in question in accordance with The Law on Library Activity, §31.
If the material is not returned or replaced as stipulated in the existing rules, the matter will be transferred to the municipality collection department in accordance with The Law on Library Activity §§33-34.

Tårnby Hovedbibliotek - Kamillevej 10  -  2770 Kastrup - Telefon: 32 46 05 00 - bibliotek@taarnby.dk